Bilargo Prep — Terms of Use

Effective date: 2026-07-06

These Terms of Use (the "Terms") govern your download and use of the Bilargo Prep iOS application (the "App"), distributed exclusively through the Apple App Store.

The App is published by Bilargo — Michał Lipski, a sole proprietorship (jednoosobowa działalność gospodarcza, "JDG") registered in Poland, with its registered address at Aleja Partyzantów 51A, 24-100 Puławy, Poland, NIP 7161515351, REGON 061686949 ("Bilargo", "we", "us" or "our"). "Bilargo" is a trade name; the licensor and seller of record is the natural person Michał Lipski, who is also the holder of the Apple Developer Program Individual account under which the App is distributed.

By downloading, installing or using the App, you agree to these Terms. If you do not agree, do not download, install or use the App.

1. Parties, acceptance and relationship with Apple's Standard EULA

1.1 These Terms form an agreement between you (the end user) and Bilargo. They do not create any agreement with Apple. As between you and Apple, Apple is not a party to these Terms and is not responsible for the App or its content.

1.2 Unless we provide a separate end user license agreement, Apple's Licensed Application End User License Agreement ("Apple Standard EULA"), available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/, applies to the App by default. These Terms supplement the Apple Standard EULA and the Apple Media Services Terms and Conditions.

1.3 In the event of a conflict between these Terms and the minimum terms that Apple requires (see Apple's "Minimum Terms of Developer's EULA", https://www.apple.com/legal/internet-services/itunes/dev/minterms/), Apple's required minimum terms prevail to the extent of the conflict, and the remainder of these Terms continues to apply.

1.4 Apple as third-party beneficiary. You and we acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

1.5 Responsibility for the App. We, and not Apple, are solely responsible for the App and its content. We, and not Apple, are responsible for providing any maintenance and support for the App to the extent such support is required by applicable law; Apple has no obligation to furnish any maintenance or support.

1.6 Product and IP claims. We, and not Apple, are responsible for addressing any claims by you or a third party relating to the App or your possession and use of it, including product liability claims, legal or regulatory claims, consumer-protection, privacy or similar claims, and third-party intellectual-property claims, to the extent required by applicable law and Apple's minimum terms.

1.7 Age restriction. The App is not directed at children under the age of 13 (or the minimum digital-consent age in your jurisdiction). If you are under 18 (or the age of majority in your jurisdiction), you may use the App only with the involvement of a parent or legal guardian who agrees to these Terms.

2. License grant and restrictions

2.1 Subject to these Terms and the Apple Standard EULA, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on Apple-branded devices that you own or control, as permitted by the Apple Media Services Terms and Conditions (including Family Sharing where applicable). The App is licensed, not sold, to you.

2.2 You may not, except to the extent applicable mandatory law expressly permits otherwise:

2.3 The App requires an iPhone running iOS 17.4 or later. Family Mode additionally requires an iCloud account signed in on the device and network connectivity for synchronization. We do not warrant operation on hardware or system versions that do not meet these requirements.

3. Free tier, Pro purchases and subscriptions

3.1 Free tier. The App's core solo packing features are available free of charge. We may reasonably adjust which features belong to the free tier over time, subject to Section 11 and your statutory rights; features you have already paid for will not be taken away from your paid tier.

3.2 Pro Lifetime (one-time purchase). Full, ongoing access to Pro features can be obtained through a one-time "Pro Lifetime" purchase. It is not a subscription and involves no recurring charges. After purchase, Pro access is tied to the Apple Account used for the transaction and is available via Family Sharing where Apple enables or permits it for the product.

3.3 Pro Yearly (auto-renewing subscription). As an alternative, Pro is available as a yearly auto-renewing subscription with a 7-day free trial. Payment is charged to your Apple Account at confirmation of purchase after any free-trial period ends. The subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage and cancel subscriptions in your App Store account settings. Any unused portion of a free trial is forfeited when you purchase Pro Lifetime.

3.4 Same features. Pro Lifetime and Pro Yearly unlock the same Pro feature set, including Family Mode.

3.5 Restore Purchases. The App provides a "Restore Purchases" function so that you can re-activate your Pro entitlement on devices signed in to the same Apple Account.

3.6 What "Lifetime" does not guarantee. "Lifetime" refers to a one-time payment model and does not guarantee perpetual compatibility with every future iOS release, the perpetual availability of Apple services the App relies on (such as iCloud/CloudKit for Family Mode), or that every present or future feature will remain available indefinitely, subject to your mandatory rights under applicable consumer law. If we discontinue a material feature that was available at the time of your Lifetime purchase, we will use commercially reasonable efforts to provide equivalent functionality or, where required by mandatory consumer law, an appropriate remedy.

4. Payments, refunds and the right of withdrawal

4.1 Apple is the merchant. All payments, including Pro Lifetime and Pro Yearly, are processed by Apple through the App Store / StoreKit. We do not collect or process your payment details and do not receive your full payment card information.

4.2 Refunds. Refund requests are handled by Apple in accordance with Apple's policies and your region's rules. We do not control Apple's billing system or refund decisions. To request a refund, use Apple's process (for example, https://reportaproblem.apple.com). Where mandatory consumer law grants you a statutory refund or remedy, those rights are unaffected.

4.3 EU/EEA consumers — statutory rights and right of withdrawal. If you are a consumer resident in the EU/EEA (including Poland), you have statutory rights, which may include a 14-day right of withdrawal for contracts concluded at a distance under the EU Consumer Rights Directive and the Polish Act on Consumer Rights (ustawa o prawach konsumenta). For digital content not supplied on a tangible medium, the right of withdrawal may be lost once supply has begun with your prior express consent and your acknowledgement that you thereby lose the right of withdrawal, in line with Article 16(m) of Directive 2011/83/EU and Article 38(13) of the Polish Act on Consumer Rights.

4.4 Withdrawal process. Because the App is distributed through the App Store, the contract for the purchase and any withdrawal are administered by Apple. If you believe you have a statutory withdrawal right or refund right, use Apple's process and contact us at support@bilargo.com if you need assistance. A model withdrawal form is available in Annex I(B) to Directive 2011/83/EU and in the annex to the Polish Act on Consumer Rights; you may also contact us for a copy.

5. Family Mode, iCloud and third-party services

5.1 Family Mode uses Apple's iCloud (CloudKit) sharing under your own Apple Account. Your use of iCloud is governed by Apple's terms and privacy policy; we do not operate the synchronization infrastructure and have no access to your shared data.

5.2 Family Mode depends on Apple services and network connectivity. We are not responsible for unavailability, delays, data limits, or changes in Apple's iCloud service. Shared-trip participants can see and edit the shared list; choose your participants accordingly.

5.3 The App can hand off to the separate Bilargo Exit app via an app link if that app is installed. Bilargo Exit is a separate product with its own terms.

6. Intended use and your responsibility

6.1 The App is a personal organization aid. Checklists, templates, reminders and scan results may be incomplete or inaccurate and are provided "as is."

6.2 You remain solely responsible for what you actually pack and prepare — including travel documents, medications, money, tickets, and any items critical to health, safety or legal compliance. Do not rely on the App as your only safeguard for critical items.

6.3 Scanned-list recognition runs on your device and may misread handwriting; review recognized items before relying on them.

7. Disclaimer of warranties and limitation of liability

7.1 To the maximum extent permitted by applicable law, the App is provided "as is" and "as available," without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

7.2 To the maximum extent permitted by applicable law, Bilargo / Michał Lipski shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, data, or goodwill, arising out of or relating to the App or these Terms — including any losses arising from items you forgot to pack or prepare.

7.3 To the maximum extent permitted by applicable law, our total aggregate liability for all direct damages arising out of or related to the App or these Terms shall not exceed the greater of (a) the amount you actually paid for the App in the twelve (12) months preceding the event giving rise to the claim, or (b) EUR 50 (fifty euros). This cap does not apply where liability cannot be limited under mandatory law.

7.4 Nothing in these Terms excludes or limits our liability where it cannot be excluded or limited under applicable law, including under mandatory consumer protection law of your country of residence.

8. Apple-specific provisions

8.1 We are solely responsible for any maintenance and support for the App as required by law; Apple has no such obligation.

8.2 In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) for the App to you; to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.

8.3 You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and that you are not listed on any U.S. Government list of prohibited or restricted parties, to the extent such representations are required by Apple.

8.4 You must comply with applicable third-party terms when using the App.

9. Intellectual property

9.1 The App, its design, code, curated templates, trade names, service marks, trademarks (including "Bilargo Prep" and "Bilargo" where applicable), and all related intellectual property are owned by Bilargo / Michał Lipski or its licensors and are protected by law. Except for the license in Section 2, no rights are granted to you.

9.2 You retain all rights in the content you create in the App — your lists, notes, and photos. We do not claim ownership of your content. You are responsible for your content, including content you place on a shared list visible to other participants.

10. Privacy

Your use of the App is also governed by our Privacy Policy, available at https://prep.bilargo.com/privacy. For privacy questions, contact privacy@bilargo.com.

11. Changes, updates and termination

11.1 We may update the App, its feature set, and these Terms from time to time. When we make material changes to these Terms, we will update the effective date, publish the revised Terms at https://prep.bilargo.com/terms, and where required by law provide appropriate prior notice before the changes take effect.

11.2 These Terms apply until terminated. Your license terminates automatically if you breach these Terms. You may terminate by ceasing to use and deleting the App. Termination does not affect your statutory consumer rights or any Pro Lifetime entitlement you have lawfully acquired, except as permitted by law.

12. Governing law, jurisdiction, consumer complaints and contact

12.1 These Terms are governed by the laws of Poland, excluding its conflict-of-laws rules. This choice of law does not deprive you, if you are a consumer, of the protection of the mandatory provisions of the law of your country of habitual residence.

12.2 Subject to mandatory consumer-protection rules that may allow a consumer to sue or be sued only in the courts of their country of residence, disputes shall be subject to the courts having jurisdiction for the Seller's place of residence in Poland.

12.3 If you have a complaint, please contact us first at support@bilargo.com. The European Commission previously provided an online dispute resolution platform at https://ec.europa.eu/consumers/odr; as of March 2025, the ODR platform has been discontinued. You may also refer to your national consumer protection authority where applicable.

12.4 Contact: